FAQ

Frequently Asked Questions



How can I contact support for help?

We're more than happy to help address any questions or concerns you may have. Please contact us at info@streetwearport.com or streetwearport@gmail.com


What forms of payment do you accept?


We accept  all major credit cards: Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

We will never process or store your card information as they are sent directly to our secure server for payment processing.

How secure is it shopping at StreetwearPort?


This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

 
Can I get a special discount for a large order placed?


If your order exceeds $300USD, we will offer you a 10% discount on the order total.

Enter the code: SWPT30 and you will automatically get a 10% discount. Do note this is only applicable for order total that exceeds 300USD.


How can I track my order?


Simply forward us your order confirmation receipt and we will provide you your tracking number.


How long is delivery?

International shipments require around 10-14 business days for arrival. For express shipments, please contact us in advance.

What is StreetwearPort's Return Policy?


We provide a 30-day no questions asked money return. Please return your order to us and we'll have your order total deposited back to your account once the return item is received and inspected.